In the impact map template and example below, we see how a goal like “grow your userbase” is relevant to different actors, what actions those actors can take, and what deliverables can trigger those actions. These columns each contain information describing the tactics that will help achieve your beginning goal. Each impact map starts with a goal, then flows across channels such as “actor,” “impact,” and “deliverable,” as shown in our impact map example below. Impact maps are a specialized type of flowchart that illustrate the connections between specific deliverables and business goals. Messy and, more importantly, hard to use.Īs a reminder, just click on this example to launch Gliffy and use it as your own process map template.īack to top Impact Maps Template & Impact Mapping Example See how each option in the process leads to its own chain of actions and decisions? Imagine what this process would look like as a text-only word doc. This process chart example is a phone tree. Process mapping can help with troubleshooting a common problem, provide a step-by-step walkthrough for a project, or help teams ensure they're working efficiently. Describing a process might include the tasks that need to be completed, the materials and information that need to be delivered, and the decisions that need to be made. Process charts, also called process maps, visually describe workflows and other complex processes. Start Free Trial Back to top Process Flowchart Template & Process Map Example Want to jump in right away? Start a free trial of Gliffy for Confluence or Gliffy Online to get started with over 200 flowchart templates.
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